What each type needs from your house, where each one disappoints, and the questions that decide it — sizing, space, noise, recovery rate and backup.
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Choosing a hot water system
Every installer sells the type they fit. This is the neutral version: what each system needs from your house, what it does badly, and how to size it.
The choice is made by your house, not by the brochure
There are only four kinds of hot water system in an Australian home (gas, electric resistance, heat pump and solar thermal) and each comes as either a storage tank or a continuous flow (instantaneous) unit. Everything else is branding.
What decides the answer is usually not the system, it is the house: whether you have natural gas at the meter, how much room you have outside for a heat pump or a tank, which way your roof faces, how many people shower in the same hour. And what is already sitting on the slab. A heat pump needs airflow and a spot where its noise will not sit under a bedroom window. Solar thermal needs roof area and a backup element. Continuous flow never runs out but delivers a fixed flow rate, so two showers at once behave differently to a tank.
What we will not do on this site is quote you a number. Prices, rebates and running costs change by state and by year. And a figure written once and left online is worse than no figure at all. What does not change is which system suits which house, what questions to ask, and what a proper installation includes.
If you are here because the system you already have has stopped working, start with hot water faults instead: replacing a unit that only needs a part is the most expensive mistake in this whole category.
Hot water guides
A third of the electricity, and three physical questions that decide it: where the compressor noise lands, whether it can draw enough air. And what happens on a 2 °C morning.
Storage runs out and recovers; continuous flow never runs out but caps the litres per minute. The flow rate at a realistic winter rise is the number to insist on.
Six product families, not one: choosing the brand does not choose the type. What the range covers, what the data plate tells you, and what belongs on the quote.
It never runs out, but it caps the litres per minute and everything running at once shares that cap. Flow rate, the cold water sandwich, and which household suits which.
Six families, and one name — Ecosmart — covers a heat pump and two different solar systems. Why a family name on a quote is not a specification, and what to ask instead.
The major names all sell the same span of types, so the brand cannot make the decision. What actually differs: parts, service coverage and what the warranty document really says.
Sizing charts start with how many people live in the house. What decides whether you run out is how many outlets run in the same twenty minutes — plus recovery rate, or flow rate at a winter temperature rise.
The valve that is meant to let water out. Why a closed system needs one, the two other valves people confuse it with. And what a wet pipe at the inlet means against a wet pipe at the tank.
Every solar system has a gas or electric booster. And the mode it is left in is what separates a system that saves you money from an ordinary tank with panels on the roof.
The range covers every type, so the badge decides nothing. How to read the data plate, what Hiline and Loline mean, and whether a fault is repairable or terminal.
A G390SS holds 155 litres, not 390. What the model numbers mean on the gas and electric ranges, and how to tell a repair from a write-off.
Close-coupled or split, flat plate or evacuated tube: the two design choices behind every solar system, and what each asks of your roof.
Same appliance, different vocabulary. Why the Australian term connects you to the rules that actually apply here.
"Geyser" is the everyday word in South Africa and India. Here it's a hot water system, and the difference isn't just spelling.
A brand, not a system type. What the range covers and what to get written on the quote.
Overnight heating on a controlled supply. How it works, and why the tank has to be big enough.
A timer changes when the tank heats, not how much you use. When it helps and when it does not.
A brand, not a system type. How to find your model and what to get written on the quote.
The flue carries exhaust gases outside. What it does and why any fault is gasfitter work.
Shorter waits at the tap, more heat loss. When a pump makes sense and what to try first.
Legionella grows in warm water. What that means for your hot water system.
Bottled gas changes running out and siting. Where the job becomes gasfitting.
How the two collectors differ in cold, hail and repair, and which suits your climate.
Why most units sit outside, and what to check before an indoor install.
The tank by its overseas name. Types, materials and what to ask before you replace one.
Sources
What this page explains is based on these official sources. If you check one and it does not match what you read here, send it to us and the article gets corrected.
- Australian Government, energy.gov.au. Hot water systems — types, installation and energy performance
- Australian Building Codes Board. National Construction Code — Volume Three (Plumbing Code of Australia)