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The float valve on a rainwater tank

A small valve decides whether your tank tops up quietly or runs the mains all night.

A float valve is a mechanical tap that shuts itself off when the water reaches a set level. On a rainwater tank it controls a mains top-up, so the pump never runs dry in a dry spell. When it works you never notice it. When it fails you either run out of water or waste a lot of it.

How a tank float valve works

A float rides on the water surface and is linked to a valve. As the level drops, the float drops and opens the valve to let mains water in. When the level rises again, the float lifts and closes it. There is no electronics in a simple one.

Some tanks use a different set-up, with an automatic switchover at the pump that draws from the mains when the tank is low. Check which you have before you diagnose anything.

Why a float valve sticks

Most failures are small. Grit and scale stop the valve from seating, a worn washer lets a trickle past, and a bent arm leaves the float jammed. Insects and debris get into a tank that is not well screened.

  • Valve will not close: the tank overflows on dry days, or the water meter keeps moving.
  • Valve will not open: the tank runs low and the pump struggles.
  • Hissing at the inlet: water is still passing through a worn seat.

A stuck valve is not the same as an overflow problem

If the tank spills only in heavy rain, the valve is probably fine and the overflow is the issue. Our guide to why a water tank overflows separates the two.

SymptomLikely causeWhat to do
Overflows on dry daysValve not closingLicensed plumber
Pump runs dry, tank emptyValve not opening, or mains shut offCheck the supply tap, then a licensed plumber
Water meter moving with no one homeValve leaking throughLicensed plumber

Is it worth keeping the mains top-up?

For a garden-only tank, probably not. Letting it run low costs nothing. For a tank feeding toilets or the laundry, a top-up is what keeps the house supplied in a dry spell. Decide based on what the tank feeds, not on habit.

This far, and no further. A mains top-up joins the tank to the drinking supply, so the valve and any backflow protection are licensed plumbing work in every state and territory. You can look, listen and note what the level does. Do not replace or adjust the connection yourself. Your state or territory plumbing regulator can tell you what applies locally. See licensed work.

How to read a float valve problem without touching it

You can learn a lot from the ground. Work through these checks before you ring anyone.

  1. Find out which set-up you have. Some tanks use a float valve. Others use an automatic switchover at the pump. The checks below differ.
  2. Look at the water level. Note whether it sits high, low or at its usual mark, and whether it changes on dry days.
  3. Listen at the inlet. A hiss means water is still passing through a worn seat.
  4. Check the water meter. If it keeps moving with no one home, the valve may be leaking through.
  5. Check the supply tap. If the tank is empty and the pump struggles, make sure the mains supply is on before blaming the valve.
  6. Separate it from an overflow. Spilling only in heavy rain points at the overflow, not the valve.

Write down what you saw, then call a licensed plumber. A mains top-up joins the tank to the drinking supply, so adjusting or replacing it is licensed work. Our tank overflow guide helps you separate the two faults.

Does your tank need a mains top-up?

The answer depends on what the tank feeds. Decide on that, not on habit.

The tank feedsTop-up needed?Reason
Garden onlyProbably notLetting the tank run low costs nothing
ToiletsUsually yesA top-up keeps the house supplied in a dry spell
LaundryUsually yesSame reason as the toilets
Hot water system or kitchen tapAsk a licensed plumberWater quality and plumbing standards both matter
Several uses at onceYes, if any use cannot stopDecide on the use you cannot do without

If you keep a top-up, it must be fitted so mains water can never be drawn back from the tank. That is a backflow rule, and it is licensed plumbing work in every state and territory. See how a tank is plumbed for where the valve sits in the line.

Frequently asked questions

What does a float valve do on a rainwater tank?

It opens when the tank level drops and shuts when it is full, so a mains top-up keeps the pump supplied without overfilling.

Why does my tank float valve keep running?

Usually grit, scale or a worn washer is stopping the valve from seating. A bent float arm can do the same.

Can I replace a tank float valve myself?

If it is on a mains top-up, no. It connects to the drinking supply and is licensed plumbing work.

Do I need a mains top-up on a rainwater tank?

Only if the tank feeds things you cannot do without, such as toilets or the laundry. A garden-only tank does not need one.

Sources

What this page explains is based on these official sources. If you check one and it does not match what you read here, send it to us and the article gets corrected.

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